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03-14-2007, 12:39 PM
Post: #21
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Quote:Looks like the whole account is shutdown.
webmail.kjdomain.com works, but I can't get log in.
It's pretty unusual that the webmail address is even reachable if the "whole account is shutdown"; I'm not so sure I would assume the account is actually closed.
Quote:I can see my old support messages in the support history, but everything else is missing - domains, registrations, users, groups, etc.
Are you absolutely certain you are not logged in as a user that has limited privileges? Confusion over which user and credentials you are using could account for some of what you are seeing between webmail login and information missing from the panel.

Of course, it could be that your account is just "borken" also; as I said before: Only Dreamhost can tell for sure at this point. I just mentioned the user thing as it *could* be relevant, and is something else you can investigate while waiting to a response from support.

Also, were you "sharing" this account with anyone else who might have had panel access and could have changed things around on you?

--rlparker
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03-14-2007, 12:47 PM
Post: #22
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It is showing one of those annoying "bad_httpd_conf" errors, which may indicate there's some life in it. Are you able to use FTP?

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03-14-2007, 08:20 PM
Post: #23
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Have you receive any emails from them regarding your account here? (in your yahoo email)

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