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Getting Lost in Tech Support
10-15-2006, 01:45 AM
Post: #31
Getting Lost in Tech Support
YOU said it did,,bad communications onyour part,,? YES,, that is why a phone conversation would be better.

Not dealing with me,, dealing with the problem that if they'd get on the phone about it,, it wuold be resoved within minutes as opposed to within days and weeks....

I've babbled cery clearly thank you.. hahaha

and YES, I am paying for this service and they are NOT providing me with the service I am paying them for.

so, you are saying that DH members are charging for advice??? I could absolutley care LESS if they are charging for their freekin advice,, I'm not going to pay members for tech support when i am ALLREDY PAYING DH for tech support... period,,,,

where the freek are you coming from,, Iowa?
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10-15-2006, 01:48 AM
Post: #32
Getting Lost in Tech Support
Quote:I have given enough data for anyone here to give tech support as well as my phone numbe,
I'm really trying to be patient with you, and I'm making allowances for your frustrataion, and your lack of communication skills, but that remark is just stupid and wrong! I've stepped forward, twice, but you have only deemed to answer certain of the questions I have posed you!

You have *not*, in spite of being prodded more than once, provided *any* details of your email clients settings. You just say, that "they are correct", and the problem is on Dreamhost's end.
Quote:the few minutes I talked to Macintosh tech support speaks volumes.. it took a few mintues to solve what DH couldn't in 8 e'mails....
Again, you indicate that you have no idea what the problem is, or what was "fixed" by your "chat" with the Apple tech - they *didn't* "fix" it, or you would not be rambling away on this forum - you still can't receive your POP3/IMAP email.Whatever it is you think they "solved", it wasn't the problem that keeps you from receiving your emails
Quote:I AM PAYING FUC*IN DH FOR MY WEBPAGE AND THEY ARE THE ONES TO FIX ALL PROBLEMS
Great. More semi-literate shouting - just read the Terms of Service, or find someone who can explain it to you. Dreamhost not only is *not* the "ones to fix all problems", but very clearly stated that in their TOS - again, the communications problem is on *your* end of the issue.
Quote:I never asked anyone here to fix my problems.. only how to get DH to anser their e'mails (support forms).
You right about part of that, and I am quite sure that if I had any indication (actually, maybe I should listen to my "gut" more carefully!) that you would be this stubbornly obstinate in your ignorance I would have never offerred to try to help. But your question was answered in my first response to you - you just didn't like the answer. I'll try it again: You *can't* "get" Dreamhost to answer; they will answer as they see fit. Getting them to answer is *not* the problem here. You yourself said you have exchanged "12 emails" (or 8 - the number keeops changing) over "5 days" . That indicates you have been responded to. DH *has* answered. From what I've seen here, and from what you have said, it's pretty obvious to me that the answers didn't work for you. That is not particularly surprising, if you exchanges with DH support wnet anything at all like you posting exchanges on this forum.Okay, you have a choice -keep trying or give up; just be an adult about it.

With *any* company, there are going to be customers that "just can't be helped", and "just won't be pleased". I'm thinking if it was *my* company, 12 emails in 5 days followed by a public whining session would pretty much cause me to stick you in one of those catagories.

All that said, I still believe DH is probably willing to help you, but I would not be suprised, and would not blame them, if they just said, "enough" and ignored you till you either got a clue or went away. In my experience, DH does not do that, and that is to their credit, but you could probably manage to push them to that point if you coimmuniucate in your emails to them the way you communicate here.

Considering the deterioration of your typing, spelling, logic process, and reasoning, over the course of this thread, I can only say, "Get a grip! You are losing it!".

As for your last paragraph in this last post, all I can say is ,"Bleh".

--rlparker
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10-15-2006, 01:52 AM
Post: #33
Getting Lost in Tech Support
I think he's drunk - nobody is this stupid sober!
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10-15-2006, 02:09 AM
Post: #34
Getting Lost in Tech Support
I ansered all questions...
I have given all of my setttings to DH,, why should I give them to you..? you want my password and settings status? no.,

I DID PROVIDE FOR THIS FORUM MY STATUS AS FAR AS WHAT THE PROBLEM IS... SEE "UPDATE".. HELLO.. READ READ READ,,, THIS IS WHAT DH DOES,,, NOT READ MY POSTS AND THEN wonders what is wrong.... geeeesh

I DO KNOW WHAT THE PROBLEM IS,, AS I HAVE STATED IN THE PAST FEW E'MAILS.. THE PROBLEM IS IN MY DH SETTINGS,, AND I HAVE E'MAILED THEM.. AND THEY SENT A NOTICE SAYING THAT THEY ARE BEHIND ON THEIR E'MAILS... (OF COURSE AS THEY DON'T WORK BY PHONE,, THEY WANT TO GO BACK AND FORTH WITH E'MAILS INSTEAD OF ADRESSING THE PROBLEM IN REAL TIME WITH THE CUSTOMERS ON THE PHONE)

WHY ON earth would you suggest paying a member to anser my questions... I dont' charge people when i give them advie,, and i've saved people hundreds of hours and cost by helping them with their websites.....

again (again again) DH had sent an e',mail 7 hours ago stating that they appologize that its been over 24 hours and they ahve not responded to my e'mail

I have now mentioned this 3 times in this chain,, and no one heres me.. again ,, the way e'mail does NOT work at ALL...

anyway,, i will give DH a few days to catch up and will get back to you all...

go to bed,

J
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10-15-2006, 02:11 AM
Post: #35
Getting Lost in Tech Support
<<<I think he's drunk - nobody is this stupid sober! >>>

I fuc*kin NEED a drink,, NO one deserves a martini more than I.. lololol.....

between you STUPID "comunity" dudes and DH tech support, I should be at a bar instead of home drinking one martini after another... good god....
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10-15-2006, 02:14 AM
Post: #36
Getting Lost in Tech Support
Quote:I think he's drunk - nobody is this stupid sober!
Is anyone that stupid when they're drunk? Drunks sometimes flip cars off bridges and die in fiery wrecks, but that seems brilliant compared to his posts.

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10-15-2006, 02:15 AM
Post: #37
Getting Lost in Tech Support
Quote:YOU said it did,,bad communications onyour part
I said it's not a reason to, because it's common knowledge that it's not in the DH business model. That pretty much makes the mention of it pointless and stupid.

Quote:that is why a phone conversation would be better.
I'm pretty sure that no one would benefit from talking to you on the phone.

Quote:Not dealing with me,, dealing with the problem that if they'd get on the phone about it,, it wuold be resoved within minutes as opposed to within days and weeks....
That doesn't even make sense. How they are notified of a problem does not have any effect on how that problem is solved.

If you can say it, you can write it.

Quote:and YES, I am paying for this service and they are NOT providing me with the service I am paying them for.
Wrong again. Read the TOS. You seriously have no idea of what you're paying for and what you're entitled to.

Quote:so, you are saying that DH members are charging for advice?
Nope - I'm saying they should, because you don't deserve any help. Like I said about 50 times so far, if you're being this stupid with Dreamhost, then you're lucky they even reply to you. They should just cancel your account.

Quote:I'm not going to pay members for tech support when i am ALLREDY PAYING DH for tech support
Then your only reason for coming to the forum is to whine like a little girl, show off your lack of common sense and demonstrate why it's important to stay awake during English class?

You don't like the support you're getting from DH? Then follow my advice and have someone smarter than you communicate with them on your behalf.

Quote:where the freek are you coming from
USA. It's a nice place. If you ever learn how to communicate in English, you should visit.

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10-15-2006, 02:19 AM
Post: #38
Getting Lost in Tech Support
Big Grin Rock On!
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10-15-2006, 02:23 AM
Post: #39
Getting Lost in Tech Support
Are you typing with a hammer or does someone throw a brick at your head before each post?

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10-15-2006, 02:25 AM
Post: #40
Getting Lost in Tech Support
Yup it does,,, if they want to run their business bad, it's thier thing,,,
I can work within their crap.. just fine.

I have sucess each and every time I am on the phone with a tech serve person,, weather it be with my computer or my blender... (both EXCELLENT results in nanoseconds as opposed to the 6 days now and 12 emails to DH)

I am paying DH to have a website up and e'mail running,, that is NOT happening at this point,, my site is up,, but e'mail is not running.... that is their job.

and again, this useless forum only demonstrates the need for phone support as you have absolutly no idea what I am talking about or what I need done...

amen
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