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FTP Logon Failure
07-19-2001, 09:01 AM
Post: #1
FTP Logon Failure
Hi,

No matter how many times I try, my logon fails. I have yet to upload a single file for my domain.

I have WS_FTP LE, Windows 98, a cable modem and I'm using Netscape for my browser (I also have IE and have tried having that open by itself as well without success). I even exited my AOL program and tried it that way in case that might be causing some kind of interference.

When I click "Connect", the Session Profile displays this information:

Host Name: medina.dreamhost.com
Host Type: automatic detect
User ID: (copied and pasted from email)
Password: (copied and pasted from email)
Account: (left blank)
(annonymous login is unchecked)

The failure log says:

connecting to 209.85.245.213
connected to 209.85.245.213 port 21
220 ProFTPD 1.2.0pre10 Server (DreamHost FTP) [medina.dreamhost.com]
user (my user name)
331 Password required for (user name).
PASS (hidden)
530 Login incorrect.
logon failure, so quitting

What am I doing wrong / is going wrong? What are the possibilities to explain the failure? I used the correct password, I copied and pasted it from the "DreamHost FTP-only User Activated" email (and it wasn't the one to use to manage my DreamHost account, the Web ID or Web password although I eventually gave it a shot and tried that one too.) I even went so far as to change my password and still no-go.

Any assistance to help me through this situation would be greatly appreciated.

Thank you!
Joanne
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07-20-2001, 07:33 AM
Post: #2
FTP Logon Failure
Hi Joanne

Maybe I can help.
Are you trying to logon as anonymous? Check your settings in your WS ftp program.
Also, check to see if your user name and password are type correctly.
If you still have problems, email me directly.
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