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DH Thanksgiving and Quality Control
11-24-2005, 01:47 AM
Post: #1
DH Thanksgiving and Quality Control
Quote:Happy Thanksgiving,
Indeed, happy thanksgiving all. Be safe, and have a wonderful holiday.

-Matttail
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11-24-2005, 03:43 AM
Post: #2
DH Thanksgiving - late notice :-(
DH prides themselves with the number of customers, and how many of those are not US customers. So how useless is it for me to receive a DH announcement e-mail on Thursday saying that they won't be open for support during thanksgiving.

When is that??!

Having never lived in America, I would've appreciated if DH had
1) stated the DATE of thanksgiving so nonamericans didn't have to look it up
2) stated this some days in advance ... it's not like they didn't PLAN this??

Neither point above shows any customer focus, and that's what really disappoints me.
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12-11-2005, 01:04 PM
Post: #3
DH Thanksgiving - late notice :-(
What a peculiar oversight on their part.

(American Thanksgiving is the fourth Thursday in November, though it shouldn't have to be your problem to remember it...)
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