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Live Chat Support
11-03-2005, 03:51 PM
Post: #1
Live Chat Support
Hi,

I noticed that on the Contact Support page that there is a LiveChat button, but so far, I have never seen anyone available. What is the plan for this? I would really like to see this kind of support for customers.
11-04-2005, 05:17 AM
Post: #2
Live Chat Support
They've had that for as long as I can remember, but I've never seen it active. I guess it's a left-over from a "good idea" that they never got around to, so you should probably just disregard it. Or better yet, contact DH and ask them -- put a little emphasis on this. Adding it as a suggestion might also be an idea.

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11-14-2005, 01:02 PM
Post: #3
Live Chat Support
I have yet to see anyone available for chat since I have been a customer. Dreamhost should remove it or use it, otherwise it could be misleading.
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11-14-2005, 02:56 PM
Post: #4
Live Chat Support
I have used DH's live chat support several times in the past, but I have not seen the service active this year.
All the best -
marsbar
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