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So, no backup power supply at DH???
09-13-2005, 12:07 PM
Post: #21
So, no backup power supply at DH???
Quote:you shouldn't go waving your arms and shouting "Armageddon!"
if you lose one email. That's juvenile, and definitely not professional.

And not happening.

Quote:In this instance DH supposedly had plenty of backup power
capacity standing by, but it didn't make itself available.

Iri, do DH a favour and stay off their side.
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09-13-2005, 12:11 PM
Post: #22
So, no backup power supply at DH???
Quote:It shouldn't take much to recover, but the fact of the matter is you said they have recovered when in reality, they have not yet recovered. You cannot gauge that the recover was easy when it's not complete yet. Does that make sense?

I see that my services are up and running with minimal damage, most DH customers seem to be in the same boat as I, the recovery of majority of services happened in a relatively short amount of time all things considered, and the few stragglers are being brought up to speed as quickly as possible. I can certainly gauge how easily my services came back up, and it seems that most people are just experiencing slow sites. If you don't have corrupt data, your recovery was easy.
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09-13-2005, 12:16 PM
Post: #23
So, no backup power supply at DH???
Quote:And not happening.
Didn't say it was...

Quote:Iri, do DH a favour and stay off their side.
I'm on no-one's side but my own, and your opinions really don't interest me anyway.

Pray tell me, chrisjj, you seem to have a lot of issues with Dreamhost. Why are you still here if they're so bad in your opinion? I'd hate to think that you're here just to stir trouble.
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09-13-2005, 12:27 PM
Post: #24
So, no backup power supply at DH???
and if you think about it, 99% uptime means it can be down for 3.65 day/year. 99.9% is .365/days or about 9 hours, less than DH is usually down.
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09-13-2005, 01:01 PM
Post: #25
So, no backup power supply at DH???
Quote:I see that my services are up and running with minimal damage, most DH customers seem to be in the same boat as I, the recovery of majority of services happened in a relatively short amount of time all things considered, and the few stragglers are being brought up to speed as quickly as possible. I can certainly gauge how easily my services came back up, and it seems that most people are just experiencing slow sites. If you don't have corrupt data, your recovery was easy.
Well, at least now you're somewhat speaking for yourself, unlike before. Now I have to ask, how do you know that the majority of services have been recovered? Many users are still suffering from slow sites and delayed/missing email. I've also heard of streaming not working. So when you say that "most DH customers" are not having any issues and the "majority of services" are restored and add that there's only a "few stragglers" - do you have some facts to support it or are you just making it up?
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09-13-2005, 01:14 PM
Post: #26
So, no backup power supply at DH???
He probably works for DH.

oh and my site is still very slow.. ping is over 100ms.
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09-13-2005, 01:22 PM
Post: #27
So, no backup power supply at DH???
To begin with, I'm sorry if I've come across as speaking for Dreamhost. I base my opinions on what I've seen here in the forums, and the tests I've performed via shell on our DH server. Of course, beyond that it appears that Dreamhost said services are back up. Besides that, how many people here have complained that their sites have been down in the past ten hours? Don't count the number of posts, but the number of individuals posting reports. Each individual is potentially on one server, out how many?

Perhaps you've been holding back information contradicting Dallas? I think you should share it with us. Or are you perhaps saying that if you have problems, everyone must have problems?

Many users suffering from slow sites may or may not have anything to do with Dreamhost. Los Angeles connectivity in general has problems at the moment. My test in DH's network show that at least the servers I've pinged are alive and accessible. People should not be missing any emails, unless DH's mail server is completely dropping the ball. I haven't lost any emails, although they're trickling in slowly -- as it should be. That's the way email works; if the sending server can't access the receiving server, it will keep trying for a while every few hours before it gives up.
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09-13-2005, 01:29 PM
Post: #28
So, no backup power supply at DH???
No, I do not work for DH.

Funny thing, that. If I don't partake in DH slam-fest wholeheartedly, I work for them. Y'know, if I hold back juuust a little, I must be in cahoots with them. Lovely. It doesn't even enter your mind that I'm taking a bit more rational wait-and-see approach rather than screaming bloody murder if my site is slow.

Let me put it this way: if Dreamhost's problems affect you seriously financially, chances are that you have a backup plan of your own. Your responses and reactions should be rational and calculated, not emotional. You should gauge Dreamhost's response to this disaster, and weigh your continued patronage on that. If the reaction isn't sufficient for you, leave. Simple as that. It's not about emotions, it's about business. If you cry about lost business, make a business decision.
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09-13-2005, 01:34 PM
Post: #29
So, no backup power supply at DH???
Quote:It would appear that Dreamhost said so.
As noted, they said everything was up but that was not the case. So we know their info is not reliable. Now they're also saying that "many" people are reporting residual issues, so your statement that there are only a "few stragglers" is false.

Quote:Besides that, how many people here have complained that their sites have been down in the past ten hours? Don't count the number of posts, but the number of individuals posting reports. Each individual is potentially on one server, out how many?
You can't be serious. You are gauging what's going on with the majority of DH users by the number of people posting issues in this board? It's a safe guess that the majority of DH users don't post here.

Quote:Perhaps you've been holding back information contradicting Dallas? I think you should share it with us. Or are you perhaps saying that if you have problems, everyone must have problems?
I'm just pointing out that the statements you've made are either baseless, based on too little of information to accurately make the statements, or are now being pointed out as plain false by what DH is now saying.

Quote:Many users suffering from slow sites may or may not have anything to do with Dreamhost.
Here's a perfect example of you stating something that is misleading at best. DH said There is currently some network degradation within our data center that we are currently looking into.

Quote: I haven't lost any emails, although they're trickling in slowly -- as it should be. That's the way email works; if the sending server can't access the receiving server, it will keep trying for a while every few hours before it gives up.
As it should be? First off, the servers should have never gone down. Secondly, a day later the servers should be up and functioning normally. Instead, emails that are being sent today are still being delayed. This should not be the case.
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09-13-2005, 01:40 PM
Post: #30
So, no backup power supply at DH???
Sometimes I have blonde moments...and today would be many of them!

Looking at our sites is fine for us. A little slow down, but not too bad. We are in Texas and Arizona.

But, when going to them from New York, Philly and Atlanta, we are having problems. We have two international sites, one very heavy with traffic. I can see the problems with these sites. Our local sites generally only have local users, so they aren't a concern for me.

So, I finally GET it. It may be fine for us viewing the site locally, but our users in Canada and the East Coast are having problems. And, there are times that they get a connection failure, even though the site is up and fine for us.

I already have a support request in today (two other problems)...I imagine those of you having the slowdown issues have contacted support already???? I don't want to flood them with the same ole requests.
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