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anyone have problems with DB?
04-18-2005, 11:33 AM
Post: #41
wow... this is horrible
I'm glad nobody else has had problems. When I said all the DBs had been dropping out, i meant all the ones I was using. This has been 4 (meow, griz, snowball, tib). Today from 12 GMT to 16 GMT they were all down. Again. Yes, all of them. This has been the case for the past week or so.

All you DH fanboys, i'm glad you're enjoying their supposedly great DB service. I was for a few weeks, but no longer. Every other aspect is great, execpt DB at the moment. Yes, at the moment. A fix is being worked on, but everything is still extremely flaky for me at the moment. But i suppose all you people saying there's nothing wrong havent been in touch with support/admin and had this confirmed to you, right?

Please dont take my venting personally. They are *just a host*. The DBs have problems at the moment (not my words, DH's); DH are big and bad enough to take their own heat over this.
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04-18-2005, 11:44 AM
Post: #42
wow... this is horrible
Quote:But i suppose all you people saying there's nothing wrong havent been in touch with support/admin and had this confirmed to you, right?
I don't need to contact DreamHost support to find out what my database uptime is like. All I have to do is visit my site and see whether or not it is working. And, the only downtime that I've ever noticed was when DH lost their main router, and few times related to maintenance announcements. My database has been up 24/7 for at least the past month. I guess I must be on the only good database server.

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I don't work here. I'm just your typical support forum volunteer.
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04-18-2005, 01:50 PM
Post: #43
wow... this is horrible
There have indeed been problems on several of our recently deployed database servers and we have been adding additional servers and moving databases around to spread out the load. In a shared hosting situation it is impossible to know in advance how much load a particular set of databases will impose on a piece of hardware so we have to estimate based on other servers and that's far from an exact science.

The majority of the problems are caused by one or a few individuals with very busy websites or poor data indexing, or both. We have recently put a lot of development time into tools that help us track individual database usage more closely so we can identify problems and address them more quickly. That involves adding table indexes where needed (we do that rather than disable the database entirely) or moving very heavy use databases onto dedicated server plans. Our previous tools have not scaled well with our growth and have shown some strain recently.

Anyway, yes there have been problems and we are aware of it and have been taking steps to resolve them. We have added several additional servers and have been moving databases around regularly to redistribute the load. Sometimes a full fix takes some time, unfortunately.

We understand it is frustrating to not know what's going on and not be able to do anything about it yourself. Perhaps this information will help a bit.

- Dallas
- DreamHost Honcho
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04-18-2005, 03:25 PM
Post: #44
wow... this is horrible
Thanks for the post Wink People just get frustated when services go down and theres not even one post from a DH worker on the forum to inform the users of whats going on. Im guessing everyone just want a answer that you guys understand whats going on and are fixing it and most importantly a ETA on the problem.

Wink

Thanks again for reply.

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04-19-2005, 06:35 PM
Post: #45
wow... this is horrible
I'm not denying that your servers have had problems -- just wanted to point out that not all of them have. Sorry for the misunderstanding. I've been with DH for 2 years now, in which time I've come to have the expectation that eventually things'll get back to a reasonable level (which they always do, and for a reasonable amount of time).
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04-20-2005, 08:58 AM
Post: #46
wow... this is horrible
are the servers down now? i just registered on monday and for my first fourm set up (it wasnt as bad as i thought it was gonna be) .. but now i cant access my forum. did i do something wrong or is it down?
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04-20-2005, 08:59 AM
Post: #47
wow... this is horrible
n/m. its back up. yeh!!!
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