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Junk filter out of Beta?
11-06-2004, 04:55 AM
Post: #1
Junk filter out of Beta?
Hi,

According to newsletter, the Junk filter is out of beta - great!

But, I still see beta texts in the panel (warning #1 although states that this feature is not any longer a beta) Wink

Ok, I do have a question ... I am planning on taking this into production with my domain but according to information in the panel under Junk filter I need to educate all my users to use http://webmail2.dreamhost.com instead of currently used domain-based webmail. Is there any plans to integrate functionality also to other installations of webmail or is this functionality going to be only available under webmail2.dreamhost.com?

BR,

- miikka
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11-07-2004, 07:12 AM
Post: #2
Junk filter out of Beta?
1) The junk mail will not be installed in our individual webmails, as far as has been announced.
2) Everybody must go to webmail2.dreamhost.com to check their junk mails and change the junk mail settings.

Here's why:

The junk mail filter runs on a completely separate system. All mail first passes this server where it is filtered, and if it passes the filter, then it goes on to our own mail servers where we can access it with our own webmails.

That means that in order to check the junk mail (and settings), we must all login to this first machine and not our own mail servers, which is why DreamHost can't provide the junk mail features on our own webmails -- because it's on a completely different machine.

So if you think that your users will be in danger of having some mails caught by the filter (like my boss), then you must educate them about how to check their filter and release any good mails inadvertently caught. If your users probably won't ever get any good mails caught (like my mom), you can spare them the worry.

... and I'm sure they will remove the "beta" remarks soon!

TorbenGB
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11-08-2004, 12:42 PM
Post: #3
Junk filter out of Beta?
Actually that's not really true! I just didn't want to muck up the normal Webmail while I hacked in the Junk Mail features.

I'll integrate the changes into the "real" webmail this week, so there won't be anything weird you need to do to check out your Junk Mail!

nate.
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11-09-2004, 12:34 AM
Post: #4
Junk filter out of Beta?
That's just more great news!
Please send out a detailed Announcement that account owners can share with their users to explain how to check and adjust the filter.

TorbenGB
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04-08-2005, 03:31 PM
Post: #5
Junk filter out of Beta?
Hi there.. is there any progress on this. It says this would be integrated into the "real" webmail in november of last year. I haven't seen it on my webmail domains yet. Is there something I need to do to make this happen? (SpamAssassin is activated on my domain.)

Thank you,
Brian

--
We are the music-makers, and we are the dreamers of dreams.
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04-08-2005, 06:37 PM
Post: #6
Junk filter out of Beta?
yeah, it's out of Beta. You should be able to turn it on in your control panel, Mail > Junk. There have been some issues with it recently though, even though it's out of Beta. Apparently a lot of the issues DH people have been having with mail getting delivered very late is from the Junk filter.

-Matttail
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04-11-2005, 02:01 PM
Post: #7
Junk filter out of Beta?
Go, Nate! Cool And I echo TorbenGB's request that after the Junk Mail management features are added into regular Webmail, please send out a detailed announcement that account owners can share with their users to explain how to check and adjust the filter.

In the meantime, I've set up a web page for my users to help them understand how to use the basics of the system with Webmail2. I've posted a modified version of this here (just for this DreamHost forum).

After the features are in regular Webmail, only "Step 1" needs to be changed. Any of you in the forum are welcome to use any and all of this for your own purposes. Please don't just link to it, though, as it will only be there temporarily. ~Jim
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04-15-2005, 06:46 AM
Post: #8
Junk filter out of Beta?
DH,

Sorry to jump in on this thread, but I had a question. I am attempting to turn off the spam filters for my domain and thought I did so using the control panel (it says the filters are "off"). The problem is that I am still getting the junk mail notifications with a single piece of junk mail in the quarantined area. I can (and do) delete the junk mail, but the filters seem to still be run ning against my domain. I would like to shut the filters off and get no more notifications. Is this possible?

Thanks in advance, Ed
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04-15-2005, 07:29 AM
Post: #9
Junk filter out of Beta?
Hi Ed,
this might be something you should write a support ticket about since it's not anything that we forum-goers can help you with. DH needs to check your site's setup on the server.

TorbenGB
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04-15-2005, 11:24 AM
Post: #10
Junk filter out of Beta?
You should be able to completely turn off the junk mail filters, yes. If it's not working, there's something we need to fix for you.

- Dallas
- DreamHost Honcho
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