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troubleshooting dreamhost w/thunderbird
03-18-2012, 05:46 PM
Post: #1
troubleshooting dreamhost w/thunderbird
Dreamhost is all set-up and working.
However I have tried everything in the dreamhost wiki to set-up thunderbird.
The error I get is:
"Send Message Error"
Sending of message failed.
The message could not be sent because the connection to SMTP server "mail.domain.net" timed out. Try again or contact your network administrator.

Thanks for the help!
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03-18-2012, 09:04 PM
Post: #2
RE: troubleshooting dreamhost w/thunderbird
(03-18-2012 05:46 PM)jmak Wrote:  Dreamhost is all set-up and working.
However I have tried everything in the dreamhost wiki to set-up thunderbird.
The error I get is:
"Send Message Error"
Sending of message failed.
The message could not be sent because the connection to SMTP server "mail.domain.net" timed out. Try again or contact your network administrator.

Thanks for the help!
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03-19-2012, 02:05 AM
Post: #3
RE: troubleshooting dreamhost w/thunderbird
(03-18-2012 05:46 PM)jmak Wrote:  The message could not be sent because the connection to SMTP server "mail.domain.net" timed out.

Is that the return response; verbatim?

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03-19-2012, 07:50 PM
Post: #4
RE: troubleshooting dreamhost w/thunderbird
Yes, verbatim.





(03-19-2012 02:05 AM)sXi Wrote:  Is that the return response; verbatim?
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03-19-2012, 08:59 PM
Post: #5
RE: troubleshooting dreamhost w/thunderbird
(03-19-2012 07:50 PM)jmak Wrote:  Yes, verbatim.

jmak,

You need to replace the examples in the wiki with your actual names so if your website is mypooppatrol.org then you need to replace mail.domain.net with mail.pooppatrol.org. Also, user@example.net should be the mail user you set up on panel, so not user@example.net but user@pooppatrol.net where 'user' is the name you configure in the mail section of panel. So for example you might use 'jmak' as your user name, and if pooppatrol.org were your domain, the the actual user name would be jmak@pooppatrol.org. In the wiki, where they ask you for just 'user' in the setting up smtp section, I think you should be using 'user@pooppatrol.org' not just user.

-Bill

-Bill Kelly
See Harden Wordpress for wordpress and dreamhost hardening tips
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03-19-2012, 10:24 PM
Post: #6
RE: troubleshooting dreamhost w/thunderbird
Thanks Bill.
Actually yes that is what I have been using, the user is user@agoge.me instead.
I just used the default domain to reference it.

The outgoing server uses user@agoge.me - mail@agoge.me (verbatim) as the default. Then there is the Dreamhost id as well for the outgoing server which is mail.agoge.me

Any ideas?





(03-19-2012 08:59 PM)kelly7552 Wrote:  jmak,

You need to replace the examples in the wiki with your actual names so if your website is mypooppatrol.org then you need to replace mail.domain.net with mail.pooppatrol.org. Also, user@example.net should be the mail user you set up on panel, so not user@example.net but user@pooppatrol.net where 'user' is the name you configure in the mail section of panel. So for example you might use 'jmak' as your user name, and if pooppatrol.org were your domain, the the actual user name would be jmak@pooppatrol.org. In the wiki, where they ask you for just 'user' in the setting up smtp section, I think you should be using 'user@pooppatrol.org' not just user.

-Bill
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03-19-2012, 11:44 PM
Post: #7
RE: troubleshooting dreamhost w/thunderbird
Bill,
Yes I understand.
For SMTP:
description: user@agoge.me
server name: mail.agoge.me
port 587 default 465
connection SSL/TLS
authentication: normal password
user name: my full user name


(03-19-2012 10:24 PM)jmak Wrote:  Thanks Bill.
Actually yes that is what I have been using, the user is user@agoge.me instead.
I just used the default domain to reference it.

The outgoing server uses user@agoge.me - mail@agoge.me (verbatim) as the default. Then there is the Dreamhost id as well for the outgoing server which is mail.agoge.me

Any ideas?
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03-20-2012, 06:24 AM
Post: #8
RE: troubleshooting dreamhost w/thunderbird
(03-19-2012 11:44 PM)jmak Wrote:  Bill,
Yes I understand.
For SMTP:
description: user@agoge.me
server name: mail.agoge.me
port 587 default 465
connection SSL/TLS
authentication: normal password
user name: my full user name

So, the email user you created in panel is call 'user' with a password 'mailpass' as an example. Your user name for smtp will be 'user@agoge.me' with a password of 'mailpass'. The any time it asks for a server with mail or smtp, your answer is mail.agoge.me and anytime it asks for a user name it's user@agoge.me and any password is 'mailpass'. Check you answers above, that 'my full user name' is equal to user@agoge.me.

-Bill

-Bill Kelly
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04-06-2012, 08:08 PM
Post: #9
RE: troubleshooting dreamhost w/thunderbird
Okay, I have those settings down for SMTP.
This is a mac and I am not sure if that matters, but nothing is still not going through.
The account name is "user"@agoge.me
IMAP is server name mail.agoge.me port 143 default 993
security SSL/TLS
authentication: normal

Any other tips, Bill?

Thanks!
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04-06-2012, 08:40 PM
Post: #10
RE: troubleshooting dreamhost w/thunderbird
Try...

Security: None
Auth: Password, transmitted insecurely

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