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PLEASE HELP!!!
09-29-2011, 02:52 PM
Post: #1
PLEASE HELP!!!
Hi all! I am new to DreamHost & the board. Here's my situation...

I signed up for the hosting trial due to the 'one click' wordpress feature. While it was pretty easy to start-up, it was a bit more than I expected. Think I mussed up somewhere & desperately need help.

When I was inputting my website information, DreamHost asked for a 'sub-domain & domain". I know what a domain is, but, was unsure on the sub-domain part. So, I just put anything in the field thinking I could change it later. I put 'sale' in the sub-domain section. The Wordpress software was installed & everything looked great. I checked my email & clicked the link. My website wasn't working, so, had to have my registrar change the 'CPANEL' from what/where it was to the sub-domain & domain I entered earlier. Well...

When I then went to my website, it took me to some stupid page starting with 'sale.mywebsite.com' This is obviously stemming from the sub-domain/domain situation explained earlier. I CANNOT have this. Can anyone tell me how to change this? Do I need to have a sub-domain?? If so, why do they ask for one??? Furthermore, why was there a little dot or period in the domain box???? Does this mean I will have a dot in front of my domain name????? It is CONFUSING!!!

Can someone help me or get me straight...please? I was recommended by a few of my friends to DreamHost, but, the lack of live support is killing me. I've been at this for hours now & want to hang myself.

Any ideas? Thank you in advance!

P.S. - I'm NOT too good on the computer, so, I would gladly provide my phone number if someone would be so kind as to guide me through this.
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09-29-2011, 04:11 PM
Post: #2
RE: PLEASE HELP!!!
Cliff,
it looks to me that Dreamhost did exactly what you asked it to do: created a sub-domain sales.mywebside.com and installed Wordpress into it. However,
this is not the real name of your registered domain so you cannot look at it using your internet browser. You will have to delete old installation, start again and use the name of your registered domain during the new installation. You can then use FTP to see the installed Wordpress files. If you are not comfortable with the sysadmin you might consider to use something like blogger services which do not require much technical knowledge.
Good luck,
Jorge



(09-29-2011 02:52 PM)CliffClaven Wrote:  Hi all! I am new to DreamHost & the board. Here's my situation...

I signed up for the hosting trial due to the 'one click' wordpress feature. While it was pretty easy to start-up, it was a bit more than I expected. Think I mussed up somewhere & desperately need help.

When I was inputting my website information, DreamHost asked for a 'sub-domain & domain". I know what a domain is, but, was unsure on the sub-domain part. So, I just put anything in the field thinking I could change it later. I put 'sale' in the sub-domain section. The Wordpress software was installed & everything looked great. I checked my email & clicked the link. My website wasn't working, so, had to have my registrar change the 'CPANEL' from what/where it was to the sub-domain & domain I entered earlier. Well...

When I then went to my website, it took me to some stupid page starting with 'sale.mywebsite.com' This is obviously stemming from the sub-domain/domain situation explained earlier. I CANNOT have this. Can anyone tell me how to change this? Do I need to have a sub-domain?? If so, why do they ask for one??? Furthermore, why was there a little dot or period in the domain box???? Does this mean I will have a dot in front of my domain name????? It is CONFUSING!!!

Can someone help me or get me straight...please? I was recommended by a few of my friends to DreamHost, but, the lack of live support is killing me. I've been at this for hours now & want to hang myself.

Any ideas? Thank you in advance!

P.S. - I'm NOT too good on the computer, so, I would gladly provide my phone number if someone would be so kind as to guide me through this.
Find all posts by this user


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