In the last week, our www has been down at least for 46 hours, 4 to 5 hours per day. Dispite that Will has identified the problem since Sunday, all that support has done in this days is to repeat the apache shut down procedure, without knowing why is it happening.
We have been repeteadly contacting support, and everytime the www falls down, it takes at least 4 hours for them to solve the problem, even if the procedure has been discovered before.
We haven´t got any problem with the server before, but now we depend on it heavily because our anual event is coming and our www is our main promoting weapon.
I hope that support will be able to find a real solution for the problem, without having to restart the apache server continually. This hasn´t happen to the other 2 www servers we have.
Unfortunately we are out of US and we can´t use the Callback service Dreamhost offers.
Does anybody has this problem before?