WordPress won't send password reset link

wordpress

#1

I had a WordPress one-click install. It worked for two other sites I have. I clicked the link in my email from my Happy Robot Installer Success Robot and the password was no good. I hadn’t gotten to the email til the next day. So I do the forgot password thing, put in my email, am told they will send a link to my email. Nothing shows up in Inbox, Junk, or Spam. I did it repeatedly. All same result. How can I delete my WordPress for that site and one-click again, which would make it two-click but I don’t mind. If I can’t get into WordPress because of no password, do they have my site forever? What if I just un-host it?

I do need to get the site up and running, or I’m wasting my money on the domain. With 24/7 support unavailable most of the day and none at night, I’m spinning wheels here.

Thank you,
Tom


#2

In these cases it’s possible that something is going wrong and the email is not being sent. The quickest way to diagnose this is to open a support ticket.


#3

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