Wordpress sites down

wordpress

#1

All of my Wordpress-based sites, except for one, went down on Friday. I had not made any changes to these sites recently.

http://www.americanfloydtickets.com
http://www.bwc.vonwalton.com
http://www.gamestitch.com/
http://gamestitch.vonwalton.com
http://www.indycaregivers.com
http://www.lightingupindy.com
http://www.matchlesswiring.com
http://www.pgsindy.com
http://www.rnfrost.com
http://www.shop.thunderboxclothing.com
http://www.tandoorclarksville.com
http://www.testing.vonwalton.com
http://www.thunderboxclothing.com
http://www.treeoflifeclarksville.com
http://www.underbuddy.com

I have one WP site that still functions, but I have shut it down trying to locate the issue…http://www.tnredwhitebrewfest.com

First Tech support told me my scripts were getting killed by ProcWatch for using too much ram on the shared server.

So I blocked all the WP sites from running by removing the index.php pages and replacing them with an “under maintenance” index.html page.

I optimized all my database tables, installed robots.txt, etc…

I then tried reactivating an old WP site (matchlesswiring.com) that has not been modified in a year and I still get the “Internal Server Error” message.

If this is a ProcWatch issue, why would I have one WP site that still functions, but the others do not.

I contacted live chat and they now say it appeared to be a “Security Issue”?

I really need to get the sites back online and haven’t heard from tech support for over 48 hours.

Any ideas?


#2

Hello there,

Thank you for contacting us for support. I have looked into your sites further and have found that there is indeed security issues in your wp-config.php that need to be fixed. I have escalated your tickets over to our Security/Abuse team and they will update you via email after they run a full scan and address the issues. Thank you for your patience as they do so it is greatly appreciated.

Thanks!
Matt C