Thanks for your help. It sounds reasonable and the instructions were clear, but after deleting Installed Applications it still didn't work. I'm not sure how to see/delete what other files are still in there, but the awesome support staff is going to do it for me. I feel a little bad, I wanted to learn to do it myself, but I need to get going on my site so I appreciate their help!
KiranKumar12 - I'm still in my trial period, can I still get the $50 off?