My topic “Unhappy with price increase” was closed, even though there was a recent post in it (and I’m unable to reply). I see that other topics, with less recent posts, are still open. I thought topics weren’t supposed to be closed until the topic hadn’t received a response for 30 days? Is this the customer service we are now paying extra for?
Dreamhost appears to not want users to find out about the price increase until a week or so before they are up for renewal, ie. not giving them enough time to switch away. But closing topics about the price increase is a bit ham-fisted, isn’t it?