If the cPanel servers go down you have problems updating and checking the licence, and if cPanel.Net went bust then there would be no cPanel!
You only have to look at the cPanel forum to see the masses of problems.
It is a bit like comparing OS's where you have WindowsXP for people who just want to click buttons or Linux/Mac for people who want to think about what they do.
You will find few if any hosting companies or are able to offer what DreamHost offer in the way of Disk space, Bandwidth, which increases on a weekly basis, and Shell access. Plus of course a friendly support staff. All for $22.40 for the first 12 months. Other hosting companies have to factor in the cost of the cPanel licence of course.
Since DreamHost have designed their systems around the ControlPanel it would be nigh on impossible to replace it for an inferior product. I appreciate that it can be difficult for some people to understand new ideas but all it takes is a little application and study rather than a few minutes looking at a demo or screenshot.
Which particular aspects of the ControlPanel do your 'tons' of people not like.
It is no good people burying their head in the sand and refusing to learn different systems, it is far better to widen your experience of a modern world and embrace different and new technologies. Otherwise we might as well stay in a cave writing with a stone on the wall.
We are all just customers here on this customer to customer forum and have no influence on what DreamHost choose to control their system with (although they have a well read suggestions page). Maybe you should direct your question to the DreamHost sales/support people for an answer.
I use ControlPanel, cPanel and DirectAdmin. I am skilled in all of them.
Opinions are my own views, not DreamHosts'.
I am NOT a DreamHost employee OK!! :@
You act on my advice at your own risk!