Just to clarify, are you referring to the fact that we charge a $24.95 setup fee for monthly payments but not yearly or 2-year payments?
This is provided as an incentive for those willing to make a longer-term commitment. As there are somewhat substantial costs associated with bringing on new customers (mostly in the initial support phase, as people get used to their new accounts - but also during the approval and setup process), we only "eat" these costs for longer-term customers.
The fact that we now offer a 91 day guarantee goes some way in counteracting that benefit, but it still helps us cover some of those initial costs (and rewards those who are willing to commit to a longer contract).
- Jeff @ DreamHost
- DH Discussion Forum Admin