Why do my websites cannot been opened?


#1

why do my websites cannot been opened now? I buy the host from Dreamhost distributor. And my website domain is www.autoparts-cn.com, www.repuestosauto.com and www.ledproducts-cn.com. After ping and tracert these three websites, it is no problem. But when I try to open the website, the information is as below.

Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”.

And also my account in the panel of dreamhost is disabled.

Hope the person from Dreamhost can resolve this problem for me.

Thank you very much.


#2

There’s your problem. Resellers (or “distributors”) are, in most cases, violating the DreamHost Terms of Service. (This one was also “distributing” an account which was obtained fraudulently.) You will need to purchase your own account at https://signup.dreamhost.com/.


#3

Our prodcuts are no problem, and we deal with auto parts. Even if the reseller (distributor) violated the Dreamhost Terms of Service, I think you cannot close my account and my website.


#4

You never had your own account, though — you were using part of an account owned by a reseller, and the whole account had to be closed for fraudulent activity.

We have no issue with you personally, and we will probably be able to help you move your data from the original account to your own account if you sign up for your own.