Whitelist IP access?


I just got a new ISP, so of course my IP has changed. But now I can’t use Filezilla to connect. DOH!

I forgot where to set the whitelist for IP access. Can you help me?


We don’t have an IP whitelist for FTP access. If you’re having trouble with FTP, it must be something else!

What happens when you try to connect?


Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server


That’s really unusual. Please contact DreamHost Support through the Panel.