Where is DreamHost Tech Support?


#1

Where are you guys? My server is down, live chat is down! Is anyone there that can help us?


#2

Hello andrebarros,

Thank you for contacting us for help!

You can reach our email support 24/7 and Live Chat here: https://panel.dreamhost.com/index.cgi?tree=support.msg& If you are not able to access the panel you can use our contact form https://www.dreamhost.com/support/

If you have already contacted our support team, please supply us with a ticket# or domain name on the account and we can look into the status.

Thanks!
Matt C


#3

My non-profit site is down saying that my domain expired. I can not log in to my account.
I tried submitting the contact form using “can’t log in” as my purpose and it will not submit.
I tried using “other” and it did submit. That was over 24 hours ago and I have not heard a response.
I can’t figure out how to contact anyone- can someone please help me!


#4

We can’t help you from the forum unless you give us more details, like the domain name or the ticket number you have been assigned. With those we may be able to nudge the colleagues in Tech Support. Without, we can only ask you more questions :slight_smile: