We now have new definition of “hiring” compared to like 10 years ago:
they could be off-site.
Support is definitely not outsourced. All DreamHost employees are not only directly involved in the core operation of the company, but are also part owners and have a vested interest in the company’s success.
We’re not big on hiring people for exploitatively low wages and treating them poorly here. Almost everyone (even the new guys) has their own office - certainly no cubicles - high end hardware, and dual 19 inch flat screen monitors. While everyone here works very hard, in many respects this is about as good a job as you can get in this industry.
We’re kind of like a dot-com in some respects, but with an actual business plan, a loyal customer base, absolutely no dependence on outside investment, and over 7 years of existence.
BTW: We did recently hire 4 people, but only 3 are TS employees. The 4th is a new Dev/Admin.
BTW2: Until DH moved me to the Los Angeles area, I worked “off-site” for the first couple of years I worked here. Speaking from experience, there are definite pros and cons to working from your home. :>
- Jeff @ DreamHost
- DH Discussion Forum Admin