What's up with chat support


#1

Well within chat support hours but saying sorry chat hours are only between.

“Sorry but our LiveChat service is only available between the hours of 5:30am and 9:30pm PST.”


#2

Also wondering.

I’m having some trouble. Might need to take my business somewhere more professional


#3

Hi @Jake_Aufderheide and @hissho1,

If you are having trouble accessing chat, please try using incognito mode or a different browser altogether. It seems like there may be a compatibility issue with Chrome.

Let us know if you are still having trouble.

Thank you!


#4

And once again, that is not OUR problem, that is YOUR problem. Why do you think you can make people jump through hoops just to deal with your crappy webhosting?


#5

I have Ghostery and it was blocking the Support Chat, I needed to “trust” both Dreamhost site and, after, “zopim.com”, that is the chat engine used.

Take a look at similar situation there.


#6

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