This is the ticket reply:
I checked on our weekly backups, and there’s no record of a "bagre_ad"
username. Is it possible you have another account? I don’t see any record
of it on our system at all.
Also, we don’t have any thing that would revert data back from a
previous day, so I’m not sure why you’re seeing that. Just to make sure,
please change your ftp login password, and also your web ID login
password as well.
Sorry about the problems! If you need anything else, please let us know.
Never mind… too many problems and no answers…
What do I have to do to get the refound?