What's the best way to re install a one-click


#1

I’m told that some of the files are missing from my first installation and that I should try reinstalling. Do you delete the first one and then redo or what?


#2

If you’ve had the site for a while, I would back it up manually first. In general though, to make sure you get it working, you should just delete everything then re-install the One-Click. Then you’ll want to point your site to the same database it used before, with the configuration.php files in Joomla (at least it looks like you’re using Joomla, right?). :slight_smile:


#3

My site is new, so I guess I’ll just delete it, Zen cart is the application that didn’t install properly. So I’ll try again. This has been a fight and I really hope I can make this battle pay off in the end. Thanks for responding to my post!


#4

No problem! Hope it works! Please also feel free to chat live with our support team, or submit a ticket if you run into any issues with the One-Click this time around. Thanks!