<Thanks for the suggestion about 1and1. Their price for Domain Name registration sure llooks good. What about Domain Name renewal or transfers? I wonder if the price is as good for that??? One thing that bothers me is what you said about them being hard to transfer a Domain out of their service. Down the road if they turn out to be unreliable like DH I want to be able to get away. DH seemed like the ideal hosting until here recently.>
Actually 1and1’s prices are the same price for transfers as new and if you step up to one of their developer plans or dedicated server plans they give you at least 5 free domains.
<I don’t need or want any happy treehugger type for tech support. I only want a direct solution from someone who is knowledgeable and not just guessing or grasping at straws to help me.>
you and me both - 1and1 definitely has far superior tech support with one exception, since they are a global provider, you sometimes end up with a tech agent out of India and UK and I have had some difficulties understanding the folks from India and the Brits sometimes talk far too fast for me great thing about them is that you just ask them to transfer you to an american call center and it is done instantly.
<In my opinion when it come to the referral programs, DH was nicer about that than 1and1.>
I would agree - I was appalled by 1and1’s handling of my case.
<My main concern is First of all - RELIABLITY for my site to be up and running.>
I have not had a second of downtime since i switched to them almost a year ago
<Second - TECH SUPPORT that does not exceed 24 hours and ANSWERS that truely address the problem, not try to whitewash it away to give me the blow off.>
They definitely have far superior tech support compared to DH.
<I don’t think that is asking too much, do you?>
I wondered the same about a year ago, now i know that it isn’t asking too much