WEBSITES down URGENT

vps

#1

Hi , I hope that you can help me It has been some hours in which the websites that I have under my VPS are down. The sites are: www.transformando.info, www.abc.edu.mx, www.alipet.com.mx, www.tarconis.com, www.vmslatam.com I have reported this problem to technical support under the tickets no. 6266251 and 6266604, This was several hours ago and the only thing that has happened is that I have recived an e-mail with the following information:

There has been an update on the service interruption you have asked to be notified about:

Outage resolved: No server-wide problem was found.
(2014-04-14 09:19:24 PDT, 0 secs ago)
Outage first reported.
(2014-04-14 08:24:08 PDT, 55 mins 16 secs ago)

You reported that this downtime was affecting:

web service for <a href="http://www.abc.edu.mx">http://www.abc.edu.mx/</a> (~sigfredo/abc.edu.mx), <a href="http://www.alipet.com.mx">http://www.alipet.com.mx/</a> (~sigfredo/www.alipet.com.mx), <a href="http://www.alipet.mx">http://www.alipet.mx/</a> (~sigfredo/alipet.mx), <a href="http://www.alivet.com.mx">http://www.alivet.com.mx/</a> (~sigfredo/alivet.com.mx), <a href="http://www.tarconis.com">http://www.tarconis.com/</a> (~tarconisftp/www.tarconis.com), <a href="http://www.transformando.info">http://www.transformando.info/</a> (~sigfredo/www.transformando.info), <a href="http://ventas.alipet.com.mx">http://ventas.alipet.com.mx/</a> (~sigfredo/ventas.alipet.com.mx), <a href="http://www.vmslatam.com">http://www.vmslatam.com/</a> (~tarconisftp/vmslatam.com)

We were unable to verify any server-wide problem related to the outage you’re experiencing. If you submitted a support ticket, we will be with you soon to help resolve this issue.

We’re very sorry for any inconveniences, The UnHappy DreamHost Notification Team

But all my websites are still down and nobody has tried to get in touch with me or fixed the problem.

What else can I do?. It has been a lot of hours that my sites are down and nothing happens

HELP PLEASE!!!


#2

I finnaly got a solution I talked with somebody over ther support chat and they fixed the problem


#3

The chat is the best way… I have support tickets running since a week, and nothing seems to work.