I fear this is a never ending story when I look at the length of time we have this problem with the vps. Now again for more than two weeks, regular downtimes, slow responses with time-outs (>30secs). Members complain. We need to use the site every hour with garantee that we can reach it, for 100%, like you said so on your mainpage.
Support can't find anything, reset server once in a while, and gave advise to optimize the website. But that's already done, months ago. We don't have a very large site with many members. Sometimes the site works fast without a problem for weeks, and with the same configuration. It's very frustrating why.
Does this sound familiar to others?
What can we do?