Listen to this nightmare:
I run an art gallery. Our website (thus POS system) is down. The site was designed by the owner. It is hosted by the owner's tech-savvy friend. This friend is really hard to get a hold of. I ask the owner who hosts his website and he says "Eric". That's all he knows.
So I do a whois and find out this Eric uses Dreamhost. So here I am. What do I do from this point to regain control of our website: Hauntingart.com?
Thanks in advance.
-Dennis in New Orleans