I do wonder whether DH support really reads what we post. As I keep saying - “I have cached the pages so they do load fast. This is because it is not going through Wordpress / PHP / SQL whatever and hitting the servers. It’s when we hit the server that we have problems.”
For example - yesterday the pages were loading in a second as a general visitor. They were seeing the cached HTML page. When I tried to go on to the WP console it took over a minute to get to the WP logon screen. Then about 30 secs to get to the console page. Then another minute to load a page once I’m logged on. After changing text it took about a minute to save the page. For this same page, once I cache it and log off, it takes less than a second to load.
Today though ALL pages are running very very slow even though they are cached. In fact it’s crashed twice in the past 10 minutes. If someone could look NOW at what is happening you may see problems. If you check in a day or 2 time then you will come back with your normal answer of “well, it looks OK to us”. Yep - doesn’t help me really. So can you look at logs on the server for what is happening at this current moment in time.
The below is an example of our site crashing at the moment. This is a page that should be cached yet it is still bombing. I have one 301 redirect set up on the site and no 310 re-directs (at least none that I have set up knowingly). Any ideas?
This webpage has a redirect loop
The webpage at http://www.alternativeafricanadventures.co.uk/safari-holidays/desert-coast-wildlife-aaa039/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.
Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
Now a lot of the pages are having these 310 errors. My partner using Firefox browser can’t get in either.
Anybody at DH bothered that your customer’s keep getting these problems?