So my registration expired on 3/21. My bad, I paid the renewal once I realized what happened. It’s still down, and after attempting every single day since then, I have heard nothing but automated responses from Dreamhost. How can this happen? What’s going on? where are these people? Why am I being ignored? Just put my website back online!
(I deleted earlier correspondence. Still, this is from a week ago!)
DreamHost Customer Support Team
Mar 27 (5 days ago)
This is just a note to let you know that although it’s almost been
24 hours since you sent in your message, we haven’t forgotten about
We strive to answer all questions within 24 hours, but due to the
large number of questions we have right now we’re afraid we may have
to go over a bit this time.
Please hang in there and we’ll be getting back to you as quickly
as we possibly can!
Our apologies again, and we appreciate your understanding.