Your online contact forms are really flakey. I have typed he same message three times today. and still can’t submit it. It was the capcha which was broken but now the submit button is doing nothing. I reckon if you have no puiblic phone number and not public email address, you need to be 100% sure that your webform is working all the time: especially if it’s the way that customers who can’t log into their control panel HAVE to contact you (as in my case).
Thank you for contacting us for help!
I was able to test the contact page and it is working on our end. If you are not able to login to the panel please use this link https://www.dreamhost.com/support/ select the “i can’t login” or “other” options from the drop down, include an email you have access to and our verification team will assist further, thanks!