I established a new mailbox at approximately 1800 hours
As of now, approximately 2355 hours, I am unable to log-in to Squirrell Mail (at either the http:// or the htps:// webmail.mydomain.com
All attempts to login generate the error page:
Unknown user or password incorrect.
Go to the login page
HOWEVER I AM able to login to mailboxes.mydomain.com with the address and the password I established when I set up the mailbox.
Really embarrassing due to the fact that this is a domain transferred to dreamhost from another provider, and it is imperative that webmail be functioning.
Also frustrating, as great care was put into timing the DNS reassignment, and the movement of the site from the other host, in order for the movement of the site to be “seamless”. This is a new client for me, and I have other significant work that might be affected if I can’t produce a clean site transfer for them!
I’ve been setting up email addresses/accounts for years on dreamhost, and have not had this kind of trouble before.
It’s a little distressing that this thread is as old as it is, and the dreamhost is still “choking on this hairball”.
Email is important, and given the amount of Spam/Viruii around, some of us have taught our clients to rely heavily on webmail.