Webmail not working


#1

When going to my webmail.domain.com, I type in my emailaddress@domain.com and my password i set via the control panel and get a user not exist error. Yet when I goto the mailboxes.domain.com I can log-in fine. Same thing even when resetting password…


#2

Contact DH tech support and see if they can check into the username issue. Maybe it become corrupted or something.
Silk


#3

If you’ve only just created the mail boxes and enabled the webmail, I’ve seen on a few occasions that the webmail login takes longer to come into effect. Usually no more than around 10 minutes though.


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