WebFTP login error

I can’t login to my webftp, I use the same username, password and host as always and it keeps telling me the user doesn’t exist.

is this a new account, or when was the last time you used it?

If it’s and old account and you havent used it since Jan 20th it’s probably as password issue, and if thats the case go to the webpanel and reset your password. http://www.dreamhoststatus.com/2012/01/20/changing-ftpshell-passwords-due-to-security-issue/

changed the password, it still does the same thing. I’ll try contacting support