Web server does not enable bcmath module


#1

http://www.free-pill.com/directory/installer/index.php

Hi
i m getting this message

Your web server does not enable bcmath module, which is required for the software. Please contact web server administrator/web hosting company to enable the module.

Please fix it

secondly,…
so no human is there?
if any one want any help, software will do it?
there is no ticket system??

thanks


#2

The ticket system is in the control panel you log in to in order to control your domain. The url for it is: https://panel.dreamhost.com/index.cgi

And just so you know, this IS a customer-to-customer forums and NOT an official means of contacting DreamHost support. All support inquiries are responded to by actual humans, so no need to worry about robotic responses or the like :wink:

As to the BCMath module not being installed - you’ll more than likely have to install that yourself, the instructions of which can be found here if you feel comfortable working in a *nix Shell prompt.
If not, I personally offer shell installation services for custom PHP configurations and the like (link in my sig or you can PM me), though you’re more than welcome to ask here in the forums for such (free) help as well. :slight_smile:


Chips N Cheese - Custom PHP installs and the like!


#3

Hi
if problem is not of above category, Select the type of problem you’re having, then??
how i can contact your technical team?
any how
http://www.free-pill.com/directory/installer/index.php
Your web server does not enable bcmath module, which is required for the software. Please contact web server administrator/web hosting company to enable the module.
Nothing is at dream host support or at google
Please fix it
thanks


#4

Once again, “we” cannot “fix it” for you. This is a customer-to-customer forum and, while DreamHost staff checks in on occasion, they rarely post here and this is not a way to reliably reach DreamHost Support.

The PHP bcmath “problem” is not one that DreamHost support can/will help you with. They do not offer technical support for installing third-party scripts. That is why there is no “category” for your problem.

As Mousee has told you, you can contact the technical support staff via the Control Panel -> Support -> Contact Support page but, as you correctly point out, there is no category for your problem.

The default Dreamhost PHP installations do not enable the bcmath module. In spite of the directions/error message generated by the script, DH does not install custom PHP configurations for customers’ use.

The message “Please contact web server administrator/web hosting company to enable the module,” is a good enough suggestion, but will not help you in this instance, as I have explained above. If you want to enable the bcmath module, you will need to do it yourself, or find someone to do it for you.

DreamHost allows you to install your own version of PHP, and you may certianly enable the bcmath module in such an installation if you choose to do so.

You can learn more about enabling the bcmath module at:

http://us.php.net/manual/en/ref.bc.php

Here are several DH wiki pages that can help you understand how to do this in the DreamHost environment:

http://wiki.dreamhost.com/Advanced_PHP_configuration
http://wiki.dreamhost.com/Installing_PHP5
http://wiki.dreamhost.com/PHP.ini
http://wiki.dreamhost.com/Custom_PHP.ini

If this is not something you feel comfortable attempting yourself, you might find someone else to do it for you; I know Mousee has indicated he does such things.

–rlparker