Web Id not working


#1

I recently changed my site editor to rapidweaver and in the process had to re-enter all my FTP information to publish my website through dreamhost. I can log in to my dreamhost account, it is definitely still active, and still have drummer5485 as my username and what not, but whenever I try to log in to my webFTP or anything else that needs my web id it says that drummer5485 is incorrect. Anyone know why this is happening? I really need to get this new website up quickly as it is the only way I can get my name out to clients interested in my compositional services. Any help would be greatly appreciated. Thank you.


#2

Step 1) Go to the DreamHost panel for Users -> Manage Users and Edit that user. Change the password.

Step 2) If that fails, submit a ticket to Support.

-Scott