I recommended a high profile client this service knowing others that use it and we are not satisfied with response time.
We need to build a website and have it ready in three DAYS, if we went with Godaddy or some other sham service the website would be done already.
We have just our domain name request pending and you guys have no working chat and no number we can call to get things straight.
We have a bad taste in our mouth with first impressions. Please restore this impression and/or fix this asap. We need domain name set and basic https hosting ASAP .... I mean ASAP...this is for a hotel website. ASAP. I cannot stress enough ASAP means NOW!