I think part of the issue is that not everyone has had the same experience as you. It sounds as though your problems are more severe and may well not be indicative of general system status; my sites/email accounts have been fine throughout this week.
dreamhoststatus.com was never intended to report on individual problem status, only wide-spread circumstances. "That said, there were multiple posts yesterday about the status, and potential problems, with email.
That’s a valid point, but it is also of rather limited value precisely because it represents only 4 days of experience; others with considerably longer experience may have a very different perspective.
Well, you are fortunate that you still have over 90 days to decide if you want to stay before you incurr any risk of losing the money you paid for your plan, so you have options.
What I don’t understand is this:
If you are as frustrated as you claim to be, and you really feel that “walk away now” is the best advice to give others, why aren’t you taking your own advice by getting your money back and “walking away” yourself?
It would seem that if you really are intrigued by the potential “great deal” you would give it a few more days…
Being frustrated is understandable. Being dissappointed that the “great deal” you were/are interested has not worked out as you had expected is understandable. Jumping onto a public forum and saying “walk away now” while you are still hopeful of availing yourself of what you still want to believe is a “great value” in Dreamhost seems kinda like “biting the hand that feeds you”.
Dreamhost staffers have, in my experience, always taken the “high road”, so you are probably safe, but it never hurts to remember that “tech suppport” staff are still people, and they can react in very “human” ways…
When you let your frustration allow you to post “walk away now” after a few days of problems, you risk alienating those who are in a position to help you, and look schizophrenic by telling others to walk while saying you “don’t want to move from DH” (and that you have already started cancellation process.)
That message would signal to me, if I were looking into your tickets, that I would only be wasting time dealing with your issues- you would be a “done deal” for me.