My site is now having the famous bad_httpd_conf error. Everything is down. Contacted them and they said that it was due to the fact that my DNS was pointing at the OLD server. Firstly, I had NO IDEA that there was gonna be a server change and no one bothered to inform me that I had to make such a switch.
Now when I look at the FTP, I am missing TONS of files that I uploaded over past few weeks. And the fact that they are not responding to my countless support emails is making things worse.
I have every mind of writing this incident on all web-hosting forums to warn them abt this. If someone from support sees this, I hope you will look into this matter ASAP. I’m losing LOTS of money cause of this!!!