Using contact form plugin not wprking


#1

installed a contact form plugin, failed.

then installed wp_mail_SMTP

and I get:

SMTP -> FROM SERVER: 250-boltonia.dreamhost.com
250-PIPELINING
250-SIZE 40960000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN

SMTP -> FROM SERVER:250 2.1.0 Ok
SMTP -> FROM SERVER:554 5.7.1 : Recipient address rejected: Access denied
SMTP -> ERROR: RCPT not accepted from server: 554 5.7.1 : Recipient address rejected: Access denied
SMTP Error: The following recipients failed: whatevermail@aol.com


#2

Are you using SMTP to connect to the ‘localhost’ server (as opposed to the mail.cust_domain.com actual mail server)? SMTP to localhost requires a webserver username & password, while SMTP to mail.cust_domain.com requires a mail account username & password.

I would suggest double-checking your SMTP settings, to make sure you’re using the right username & password for the SMTP host/server you’re connecting to.

If I’ve misunderstood, or that’s not the case, feel free to write back and let me know. We’ll keep digging. :slight_smile:


#3

my settings were all wrong for the plugin. I found the solution here:

dreamhost rocks

thank you for your reply