User unknown in virtual alias table

I created a new mailbox this morning, and I get the following error when attempting to send mail to it:

“User unknown in virtual alias table”

How long should it take for this to resolve after I create a mailbox? My significant other’s e-mail is bouncing back to senders…


Is this working yet?
If not, what do you see for that address when you go to the panel to Manage Email?


I’m not sure whether it helps or not

Did you choose the right domain name when you created the mailbox?

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See also
where Dreamhost support says “within a few hours”.

If this isn’t working, you might contact support. There seems to be some new (and unpredictable?) delay in how long it takes to get aliases to work.

Yes, the account was receiving mail after 4-6 hours. Everything is fine now.