User unknown in virtual alias table


#1

I created a new mailbox this morning, and I get the following error when attempting to send mail to it:

“User unknown in virtual alias table”

How long should it take for this to resolve after I create a mailbox? My significant other’s e-mail is bouncing back to senders…

Thanks
-Mark


#2

Is this working yet?
If not, what do you see for that address when you go to the panel to Manage Email?
https://panel.dreamhost.com/index.cgi?tree=mail.addresses&

-Scott


#3

I’m not sure whether it helps or not

Did you choose the right domain name when you created the mailbox?

Save [color=#CC0000]$97[/color] (max discount) on dreamhost by using promo code: [color=#CC0000]97CRAZY[/color].


#4

See also http://discussion.dreamhost.com/showflat.pl?Cat=&Board=forum_troubleshooting&Number=64792&page=0&view=collapsed&sb=5&o=14&part=
where Dreamhost support says “within a few hours”.

If this isn’t working, you might contact support. There seems to be some new (and unpredictable?) delay in how long it takes to get aliases to work.


#5

Yes, the account was receiving mail after 4-6 hours. Everything is fine now.