User config does not work!


#1

Hi Folks,

A number of disturbing configuration problems exist for my Dreamhost account. When I try to configure a shell user from the web pages, the form accepts everything, but no users ever get added. The same thing is somewhat true of the email. Anybody have similar experiences?


#2

Do you receive a confirmation email within an hour of adding the users? After you’ve added the user or made changes to email addresses, are the changes reflected in the panel?

In general, it does take a little while for stuff to update in our system, but if it’s been more than an hour or two and your users haven’t been setup, then something is probably wrong. If that’s the case, definitely contact support so that our developers can take a look at what’s going on.