URGENT I COULD DIE! Just cancel web hosting but important files are left there


#1

Hi,

This is SO URGENT I COULD DIE!
I just cancel my web hosting account yesterday but there are 2 websites that i forgot to backup the files and database. These 2 websites belong to my brother and forgot that my hosting account will be ended yesterday, and he has to do a demo for his clients this Friday!

Can you please re enable it back so i can download the files and database?? Pleaseeeeee :frowning:

Can this be done? I really hope Dreamhost team can help me in this problem


#2

Our support team replied to your ticket via email , you can click here https://panel.dreamhost.com/index.cgi?tree=support.his& to view your support history

Thanks,
Matt C