Urgent Help Required: Signed up with incorrect email address, can't log in


#1

Hey everyone,

So I signed up for this service, went through the whole process, paid the fees, and only then realized I used an email that I don’t actually have access to. So some stranger now has access to my account if they reset the password.

How do I go about correcting this? I have the transaction recorded in my online banking, and I used a referral code from a friend (if that helps at all)

Thanks for any and all help.


#2

Hi @Wheeler202,

Very sorry to hear about this!

You can use our contact form here: https://www.dreamhost.com/support/

select the “i can’t login” or “other” option to report the issue to our account verification team and include an email you have access to and they can assist further with account access matters!

If you currently have access to the account, you can change the primary email address by clicking on your profile information in the top right corner:

Thank you,
Lauren V.


#3

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