Uploading large files


#1

I have a few large files to upload to my page (~70kB mp3s) but when i tried to upload my ftp client said that the remote server (dreamhost i guess) disconnected after 1200 seconds and so the file didn’t get to complete uploading. Any suggestions?

Am completely new to this and taught myself to write web pages from a book so may need hand-holding instructions :slight_smile:

Bec


#2

You might check your ftp client to make sure it is operating in “passive” mode (PASV). That is the first thing I would check.

How you do this depends upon your ftp client (you didn’t say which client you are using).

–rlparker


#3

Thanks. I’m using smartFTP. Where would i be able to find out if the upload is passive?

Cheers
Bec


#4

Google is your friend :wink: :

http://www.smartftp.com/support/kb/how-to-switch-between-active-passive-mode-f1.html

–rlparker


#5

thanks matey. what’s the difference between passive and active anyway? what difference does it make as to the success of the upload?

thanks again, and have a nice day!


#6

No problem. There are several links to more info about PASV mode in this recent post:

http://discussion.dreamhost.com/showthreaded.pl?Cat=&Board=forum_troubleshooting&Number=66174

The difference it can make has a lot to do with the success of the communication between the server and the client.

You might also want to take a good browse through the smartFTP forums and knowlegebase - lots of related stuff there. Just work off the earlier link I provided, and click “Support” in the left-side menu (I noticed “lots” of stuff related to possible firewall interaction, antivirus stuff, and other “problems” being discussed when I Googled it earlier).

–rlparker


#7

cool. thanks very much.


#8

You are welcome. Hopefully, you can get it sorted by changing the mode, or with one of the other tips on the smartFTP site. It might help others in a similar situation if you let us know what works for you and, of course, if you continue to have problems just post again and we can investigate further. :slight_smile:

–rlparker