Updating DNS before completely migrating


#1

Good day everyone. i recently submitted a ticket, actually it has been in the queue for 1 day 18 hours, asking to have a MX record added to my DNS so that I could have my host file setup correctly before I migrated the DNS from godaddy to dreamhost.

A - Is this something I can do in my CP?
B - Why would it take support so long to get back to me?
C - What else can I do to get someone to reply to my ticket? (I’ve contact sales a few times and nobody has expedited the ticket despite having not heard back from anyone within 24 hours.)
D - ARRRRGH!

Thanks in advance peeps.


#2

Trey was able to get to my trouble ticket a little while ago. Everything looks good now. My email is working and all is good.

That’s the good.

The bad is I still don’t know why it took so long for someone to update my DNS. = \

End of line.