Recently I received a login/password for ftp access to fix some problems with a website here. When I log into the ftp server i see the domain.org folder and when I go into that folder all the files for the website are there.
But if I make any changes to a file, add a file, or remove a file, nothing is changed when I load the page via the internet.
I’m stumped. My best guess is that I was given some sort of account that just has a copy of the website files, but that I’m not changing the originals.
Is that a safe assumption. Should i be asking for some sort of “master” login / password?
Thanks for the help,