Updated files not showing up


#1

I uploaded some updated files (FTP) just like I always do, but the changes are not appearing on the website. I thought it could be the cache in my browser, but I’ve refreshed the page and asked some friends to check using other computers.

What could cause this issue?


#2

Go to the panel and click on Account Status and see if your webserver has changed. When you FTP, do you FTP to machine.dreamhost.com, or your actual domain .com?

-Scott


#3

The most common reason is uploading to an incorrect folder. Check that the domain’s Web Directory is set correctly.

[color=#00CC00]Panel > Domains > Manage Domains[/color]

  • Click Edit next to the domain in question.

  • Ensure the Web directory: /home/username/ [path] is set to what you expect.

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#4

Hi Scott, thanks for the reply.

I was using machine.dreamhost.com and thanks to your message I noticed it was changed. I updated my password and now I’m trying to login using either domain.com and machine.dreamhost.com. Apparently the new password is not working yet, I’ll keep trying (for another 10 minutes…) and will post here if I succeed to finally update my website. Thanks!


#5

Always, always, always use your domain.com addy to connect to SSH/FTP.

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#6

It works now! I wish they had emailed me telling me about the updated server. But alas, it’s working now, thanks for the replies!