My roommate ran into an unfortunate situation where one of her VPS got DDOSED.
She isn’t doing anything wrong, but her site got black holed then she was forced to move to a dedicated server for the usurious rate of almost 200 dollars a month.
Tonight she signed up for hosting with a new host that offers DDOS protection and she’s taking all her domains and leaving dreamhost. She’s been a customer for almost a decade.
I’ve been a customer since 2003 or 2004. I’m also cancelling my account and moving my sites to a new host because I’m outraged at how my roommate has been treated.
You’ve alienated two long time good customers at once.