I just got a notification that my Happy Hosting Plan would be renewing in a few days with a 31% yearly increase over prior years.
I’m really disappointed. Other sites like Squarespace have been giving discounts to businesses affected by the pandemic but Dreamhost has taken the opportunity to raise prices, when some of us can least afford it. I’ve been a customer for years, and with less than a week’s notice I don’t have a lot of options in terms of switching.
Dreamhost used to have a policy of not raising prices for subscribers, which they clearly quietly did away with. I understand why prices need to increase, but this is a big jump. I also noticed that when Dreamhost lowered the price of their Dreampress plan but have continued charging me the old, higher rate. It feels like they want to have it both ways – long term customers can keep paying the higher rates when they lower their prices, but long-term customers must also pay more when they raise their prices. It really feels like Dreamhost doesn’t care about their customers.